- All deliveries are ONLY within the entire Malaysia (East & West Malaysia).
- Strictly NO P.O. Box or International addresses.
- Street names and postcode must be correct and accurate to ensure delivery can be smooth.
- If you are not at home to receive your purchased order, please contact the courier service within a stipulated timeframe for next deliveries or pick up.
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- We only use standard packaging materials for all orders.
- We send out each order to one delivery address within Malaysia.
Delivery Lead Time
- Order confirmation and closing time is before 5pm from Monday to Friday (except public holidays and considered the next business working day where applicable).
- Confirmed orders will be processed within the next three (3) working days, excluding Saturday, Sunday & public holidays.
- Delivery lead time for orders to arrive (after processing and packing) is as follows:
- West Malaysia: 2 - 3 working days
- East Malaysia: 4 - 5 working days
*subject to courier service’s changes